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Ordering Information

AVG has worldwide representation through our direct sales department and a network of international distributors. International orders in countries with AVG distributors should be placed with these distributors. U.S. and Canadian customers may contact the AVG Sales Department directly.

Customers from any country may order on-line anytime. We fill and ship such orders through any authorized distributor or through AVG direct sales.

Taxes
Unless otherwise indicated, all prices and charges exclude excise, sales, value added, use, property, or like taxes that may be imposed by any taxing authority upon the manufacture, sale or delivery of items sold by AVG.

Payment
AVG accepts checks, money order, C.O.D., wire transfer, VISA, MasterCard, and American Express. Credit accounts may be opened after first purchase, upon credit approval. Credit accounts are net 30 days from the date of invoice with approved credit.

Shipping and Delivery
AVG’s preferred carrier is UPS, though FedEx is also available. Standard delivery will be made F.O.B. (Free on Board, Origin). AVG makes every effort to fulfill its delivery commitments; AVG has no liability for any delays in delivery.

30-Day Money-Back Guarantee
AVG products are backed by a 30-day, unconditional, money-back
guarantee. Products may be returned for credit, exchange, or refund. A Return Material Authorization (RMA) number is required before returning any
products to ensure their safe return. Products returned under this guarantee must be unmodified and in their original packaging. We reserve the right to refuse credit for any products that are damaged or not in original form. Volume orders are subject to restocking fees.

All orders are subject to AVG’s standard terms and conditions of sale.

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